Concise, Clear, Timely, Efficient, Easy

Out of 10

I read the reviews and therefore decided to change from 2 previous animal insurance companies because of dissatisfaction. This is my first claim and now I know what I changed because my dog and I are very happy clients of Embrace.

Margot and Hugo

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Claim Amount
$100 - $500

Poodle (toy)

Age of Pet
1 - 8

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Posted: 05/05/2011

Yes I was with another provider and it was a horrible experience and very costly being with the "OTHER" pet insurance company. I paid a ton and they reimbursed nothing - the OTHER company always had a loop hole not to pay a claim, or they lost claims and the customer service from the OTHER company was horrible and non-caring in every way.
In October I moved to Embrace and I am THRILLED with them in every way. I have recommended them to my family and friends. I have filed claims for a sick puppy and they take care of them promptly. I know I have a valuable product in the policy I have for my 4 pups.

The claim process is fabulous, the reimbursement time so prompted, and then the people who work for Embrace and the very BEST!