Our dog has ear infections it seems almost constantly. Not only does trupanion help with all of those, we recently had to get surgery done on Jada's ear for an aural hematoma. The surgery cost us over $1300 and Trupanion paid us back almost $1200 for the surgery. Not only were there no questions asked but we had the check 2 weeks after her surgery date. We are so glad that we chose Trupanion as our vet insurance company. We've had nothing but great experiences with them. Also we know that we can take the best care of Jada without having to worry about the costs!!