Claims stinks

Out of 10

Not flexible for customers.Claims process stinks. They do not accept electronic signatures. You have to print out forms, fill them out and scan them to send back.Getting rid of them. Not much value. $42 a month.

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heartworm meds
Claim Amount
Under $100

English Bulldog

Age of Pet
Under a year

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Posted: 08/23/2011

Hi Teresa. Thanks for your feedback. We’re always looking for ways to improve our claims process. All pet insurers require signed claim forms, but Pets Bets Insurance is the only company to offer both convenient online claims upload and direct deposit of claims reimbursement. We’re aware that there are other things we can introduce to make the claims submission process a little easier for policyholders and hope to introduce those tools in the near future.