Absolutely Wonderful

Out of 10

I actually joined Healthy Paws based upon reviews on this website and everything I have read holds true to my experience. Their payment response time is great, every time I have called for customer service their team has been exceptionally helpful and friendly, and they do honestly care about the well being of your pet. I in fact just received a personalized email checking on how my dog was feeling since I recently submitted a bill for an emergency vet visit. I love their service so far and recommend it to any of my friends. My wife even works for a car insurance company, and she recommends customer directly to Healthy Paws when they ask about pet insurance. Great company, great service, plain and simple.

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Skin problem

Claim Amount
$100 - $500

Pit Bull

Age of Pet
1 - 8

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Posted: 01/19/2012

I dont understand how they can provide great Custumer service, when I called 3 times to enroll my pet and find out few things, and the response was, that they were busy and there was no one that could take my call, that they could call me back within an hour. Thank god I find out, this before making a huge mistake using a company that has not enough staff.