Healthy Paws has been terrific. I didn't get Healthy Paws insurance until my dog was 11-years old and had already experienced a major medical issue. There weren't many insurance choices when my dog was a pup. At that time the couple of insurances available were expensive and the coverage wasn't very good. When I decided to get insurance for my dog last year, I compared price and coverage. Healthy Paws offered the coverage I needed at the right price. Their customer service has been wonderful. Less than a year after getting the insurance, my dog got colitis. They not only reimbursed me promptly, but called to follow-up on how he was feeling. They encouraged me to return to the vet if I had any concerns about my dog and assured me that any follow-up, including diagnostic tests and medicine in connection with this illness, would be covered.
When the time comes to get another dog, Healthy Paws will be his insurance provider from the start. Their coverage is exactly what they say it will be -- no surprises -- and their customer service is terrific.