Pets Best insured my 14 and 15 year old cats, when no one else would. The older one slowly declined. He had heart, kidney problems and diabetes. An autopsy revealed cancer was the root cause. He passed away at age 18 1/2. I had countless claims over two and half years. I'm deeply grateful to Pets best. I wouldn't have been able to afford treatment without Pets Best. Plus, the customer service reps were always kind and helpful.