I was offered VPI through my work and thought I better get something for my dog as he is now 4 years old and so precious to me I would never want to compromise on his health if he needed anything. Sure enough a month after signing up he got a foxtail in his paw that got infected and they had to put him under to get it out. It would have set me back quite a bit, but with VPI I could breath easier knowing most of it was taken care of. It was so easy to fill out the paperwork online and email it in. I go the check in the mail not two weeks later. What service! Everthing was explained right on the paperwork I received with the check and just as they outlined in their agreement, they covered what was applicable. Great job VPI!