Ridiculous Premium Raise

1
Out of 10

We have not even make a single claim since joining healthy paws, but they now raise the monthly premium for more than $10 to $65.64 - This is ridiculous and totally unacceptable, since I may be their potential loyal customers for a very long time. Please note that the "Ease of claim rating" above should not be counted since I did not claim anything since I had the policy.

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Injury/illness
Claim Amount
Breed

Labrador Retriever (Yellow)

Age of Pet
1 - 8

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Posted: 01/12/2021
By:  

George,

Thank you for being part of the Healthy Paws family. Per your review, we also know you haven't had to file many claims and we hope that you never have to-this means your pet has been healthy and accident free. Our management team works hard to keep our premiums as low as possible while still providing comprehensive coverage. New technology, advancements in veterinary treatments, and overall claim costs are taken into consideration when assessing our rates. Premiums are determined based on the rates and rating rules filed and approved within each state’s Department of Insurance. These reflect the cost of treatment, advances in veterinary medicine (including specialty care), your individual pet’s breed, gender, age and other factors, in addition to the overall claims experience for the program within the region your pet resides. As a result, we need to increase the premium level for all pets in your state so your pet can have continued access to the best veterinary care. Rest assured, we will never penalize pet parents with higher rates for making claims. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of specialty and emergency care. We do our best to be transparent regarding annual premium increases by including this information on the "Frequently Asked Questions" page of our website. Give your baby a hug from us.

The Healthy Paws Team