I use the Banfield hospital in Washington, PA. I love the hours and the staff has always been friendly and prompt. I signed my puppy up for the wellness plan because it covered his neuter and all of his shots, at $21.95 a month, it was a great deal. Between all of his shots and the neuter, the only thing I have ever paid for was the E-Collar. I also get my flea treatment there, and because I am on the plan, I get it at a discount. Their prices have gone up a little and I am getting a new puppy. Not sure if I am going to pay for 2 dogs and a cat to be on the plan, but for the comprehensive exams and testing you get, the budgeted monthly amount is worth it. If you are just looking to get shots for your pet, then this is not a plan for you. If you want to make sure your pet is in good health, then the money you spend here is well worth it.