I have come out ahead every year with my pet insurance, it was the best financial decision I ever made. The customer service is great, and they are all pet lovers and they care about my pets and how they are doing. I have never had a problem trying to get a claim paid for, they have never given me a difficult time when it is time to pay up. I highly recommend this pet insurance company to anyone who will listen it’s the smartest move I have ever made. I live on a fixed income, and I cannot afford not to have pet insurance.