I recently switched to Embrace from VPI. Best decision i ever made. Embrace has the best customer service and better coverage for my dogs than VPI. My puppy was recently diagnosed with Hip dysplasia. She needed a Triple Pelvic Osteotomy on both sides and Embrace was there for me. They covered this for my puppy and I don't know what I would of done without Embrace covering her. If I was with VPI, it would not have been covered. Keep up the great work Embrace!