Our dog, Ollie, just went through his second TTA surgery (both knees). We had Embrace coverage for both of his operations (the first one 2 years ago) and can't be more pleased. There were no surprises with either claim and they paid them quicker than we ever imagined. Beyond that they emailed often checking on Ollie's progress so we felt that not only were we in good hands from an insurance prospective, but were comforted knowing the Embrace folks care and feel a passion for animals. We hold them in the highest regard and feel so fortunate to have chosen Embrace coverage for both our dog and cat!