We have Petplan Insurance for our three dogs for 4 years now.
One of our dogs required two knee replacements two years apart. Our claims were handled efficiently each time with helpful staff when we had questions.
We did alot of research before we decided on this plan and have learned to use caution with the rest of them out there. They are definitely not all direct and honest like Pet Plan. We knew exactly what we were getting and they delivered. What more do you want from an insurance company? The folks in the UK know how to run a business for sure and we are glad they came to the USA.