My Husky recently turned 9 and I realized I'd better get some insurance. My vet recommended ASPCA and after doing some comparisons, I decided to go with them. I got the total plan, including wellness coverage. I'm glad I did and am very pleased with the plan and the company.
I received a very low reimbursement for my first claim for a teeth cleaning and two abstractions. I called ASPCP to inquire why and found out my vet had made a mistake in filing. Michelle, the agent I worked with, helped me get the correct information from the vet and then initiated an in-house review so that I got the adjusted amount quickly.
I really hadn't expected an insurance company to be so concerned about getting me the biggest reimbursement possible. I have filed some claims since and have been very fairly reimbursed. The policy ain't cheap, but it's well worth the peace of mind I get from knowing my dog has as good coverage as the other members of my family.