PetPlan is extremely responsive, caring and very fast on their claim reimbursement process.
Our dogs are like our kids. They are outdoorsy, fun loving and the bright spot of our day. When our Husky/Samoyed, Makita, tore her ACL, I was so relieved that we did what a lot of pet owner's forget to do... buy a GOOD health insurance policy for their four-legged family!
My husband recently became permanently disabled and I lost my job, having to take one that pays significantly less.
Without PetPlan, Makita would have remained lame in one leg, and it would have broken our hearts.
If you truly love your four-legged family, PLEASE don't take a chance... especially in this volatile economy...!
IMPROVEMENT SUGGESTIONS... There is only one thing I would like to see improved in the PetPlan policy... the ability to use a referral or specialist surgeon for procedures that most DVM's don't have a great deal of experience with.... like ACL repairs (TPLO surgery). PetPlan allows you to use a specialist or referral, but the claim payout is then reduced by 30%. We were forunate enough that our veterinarian office has a DVM on staff who has done many of these, so we were able to use a non-specialist DVM, and PetPlan paid the full claim reimbursement. This is something to think about, depending upon your own circumstances.