This is my first experience with pet insurance and with a claim with PetPlan. My field champion English Springer Spaniel “Kona” (FC Drumbeat’s Island Girl, MH) injured her eye in heavy brush. After it didn’t heal, my vet sent us to a specialist. It was discovered what looked like a bad scratch was in fact a deep cut almost completely thru the cornea. The specialist recommended a corneal graft to assure the cornea did not rupture. We proceeded with the treatment without discussion with PetPlan regarding coverage. After the treatment was completed and my wonderful dog’s eye was completely healed, I sent all the paperwork to PetPlan. I was amazed how quickly they processed the claim and they didn’t take exceptions to any of the treatments, drugs, or post op checkups. I wish I had insurance this good!
English Springer Spaniel