We have 3 dogs and 1 cat. I thought about getting pet insurance for several years but hesitated because I had heard mixed reviews. I spent almost a month researching the various plans and finally decided that Petplan was the best option. Purchasing Petplan insurance has turned out to be one of the best things that I have ever done for our pets. Our yellow lab, Otis has a tough year in 2010. He got very ill with pancreatitis, had a laceration on his foot, a foxtail in his eye and a foxtail in his ear. Each of these incidents would have been very tough for us to afford without the insurance. We were able to have him treated for each of these incidents with the assurance that we would be reimbursed for a large portion of the costs. Each claim was processed quickly and without hassle. I just recently renewed our policies for each of our pets. I am thankful that I did because our dachshound Gus recently became very ill with severe vomiting and lethargy. This incident came to over $1500. We are so thankful that Petplan once again came to the rescue! There is nothing better than knowing that you can afford to have your pet treated when something bad happens. I don't have to choose between my pet's life and my bills. I highly recommend Petplan Insurance!