When we got our puppy ("our baby") one year ago we purchased pet insurance through Petplan. We never dreamed we would be using his insurance so soon. Due to an unexpected illness and complications from the illness we have had to utilize our insurance coverage. The customer service that we have recieved from Ken, Erin and Amy at Petplan has been exceptional. They have been willing to help us better understand our plan and claim processing through this difficult time. They always ask how Parker is doing and have helped ease our financial concerns. We would like to thank them for the excellent customer service they have given to us. We would recommend Petplan insurance to anyone.
Elizabeth and Travis Haynes