I tried PetSecure for 6 months. It was a constant fight regarding my dog's so called "pre-existing" conditions. They were not reading my vet's records correctly and as hard as I tried they would not take the time to re-read the documents. Finally when they refused a claim for a condition they had already paid for, I cancelled. They later reexamined the claim and paid the amount. Also, from a letter I received from them, they do not recommend yearly dental cleaning however their brochure states that they pay for this. Since they do not listen to their clients, I will move on the Trupanion.