I dropped Holly off for her first day of doggy day care and when I picked her up that evening she had a huge hole in her chest. While the dogs were playing in the back yard another dog attacked her.
Off we went to the after hours emergency vet and then to our normal vet first thing the following morning. The wound was pretty bad and required extensive surgery.
When all was said and done the bill came to $835. I submitted my claim 8:30am Thursday morning and at 2:40pm I received an email that my claim had been received. Fifteen minutes later I received another email that the claim was approved and the check would be mailed shortly. The check arrived on Monday - exactly one week after the attack! Wow!
Health Paws customer service has been great and they've contacted me several times to check in on Holly. I had pet insurance with another company and the service was nothing like Healthy Paws. I based my decision to sign up with Healthy Paws on the reviews on this website and am so glad I did!