I have been with VPI for the 7 years of my current poodle's life and prior to that for a good part of my 16 year old poodle's life. This insurance has been a godsend to me with help for the costs incurred. My current treasured pet of 7 years has had an unfortunate life of many problems and surgeries. I cannot imagine what I would have done had I not had the benefit of some reimbursement of my costs. I have found this insurance company to be honest, compassionate and prompt in payment of claims and bless the day I signed up with them. I have recommended them to everyone that I know who has a pet that is eligible. Thank you VPI for helping me care for Chocolate Chip.