Maggie the Dog stepped on a huge, long wasp. I took her to her to her vet to get the stinger removed and an antihistamine injection. I didn't know how much if any amount Embrace insurance would reimburse. It was a nice surprise to hear immediately that the claim was being looked into and someone would let me know the status. I received the reimbursement in less than 10 days. While it was a small amount, I appreciated the attention Embrace gave me in responding to the claim. This kind of quick response, keeping me in the loop as far as claim status as it moves along, and the caring expressed by the staff is what makes me recommend Embrace Pet Insurance to other pet owners. I had a bigger claim two years ago, and I was satisfied with the reimbursement, too. Additionally, what is special about Embrace is the caring and concern for their clients--certainly unlike any response I've experienced from insurance companies for humans!!