Lied about coverage to get our Money

3
Out of 10

We started with VPI after our dog turned 1 year old. We specifically asked about an ear infection being covered, and we were told if he did not get for 6 months after starting, it would not be chrnoic and it WOULD be covered... LIE!!! got similar ear stuff 8 months after joining and they refused to cover any of appointments and medication. We also received a "new" plan in the mail right after having these issues. Very frustrating. It was not a lot of money, but we did not feel they had any intentions of helping from the beginning. We love out dog, but rethinking whole insurance idea for a pet...

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Injury/illness

Ear Problem

Claim Amount
$100 - $500
Breed

Labrador Retriever

Age of Pet
1 - 8

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