We have been satisfied cutomers for ten years. We had two goldens enrolled with VPI since they were young puppies. Our claims have been met with complete satisfaction and questions were always answered by a representative. Our female developed a hemangiosarcoma and had an emergency splenectomy last year. Due to her illness, the operation was unsuccessful and she passed away. VPI not only reimbursed us for the amount covered by our policy for her but also extended their sympathy for the loss of our pet family member. Recently our male had to have both knees operated on for torn ligaments, VPI once again reimbursed us for what our policy covered. We now have a new golden and she has been covered since eight weeks of age and have been satisfied. Our veterinary hospital charges more than the reasonable fee allowed for the first year immunizations but that is our choice of the vet hospital selected and we knew the reimbursement amount allowed.