By Far the "best" insurance payout

10
Out of 10

I have a 8 year old Yorkie who has had no health problems. I purchased insurance over the years from two different pet insurance companies and have had nothing but problems. With bogus payouts that were not even worth my time of submitting the claim to the most rudest employees i have ever dealth with. A friend gave me Pets Best insurance and i figured what could i loose i will try them. Well after being with Pets best for 4 months my little yorkie got sick. Unknown what was making him vomit, itch and be very lathargic. The bills kept adding up along with the hospital stays for him and all the testing. After changing vets multiply times they finally found it was a parasite. My bills were up in the $4000.00. Now it was time to see if this Pets Best insurance really would do what they said it would. I downloaded the form, coompleted it and faxed it to the number on the form. 3 HOURS Later I had a confirmation saying that my claim was being reviewed. Two days later an email saying that they needed to get some more records and by the 5th day a check for 80% was sent to me. YES THATS WHAT I SAID 80%. They covered exactly what they said they would with no hidden clauses (about up 80% of the allowable cost) The Customer Service people are so nice and very helpful. One employee is nicer then the other. I have called and asked questions and they are always willing to go above and beyond to help me. WHAT A GREAT PET INSURANCE place this is. Do not go anywhere else f

Did you find this review helpful?
Injury/illness
Claim Amount
Over $1000
Breed

Yorkshire Terrier

Age of Pet
1 - 8

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