I have been with VPI for over 6 years now. They have been a great company for my Great Dane's medical needs. I have never had any major problems with my dog and every claim that I have submitted has been processed without question. Every time I have had to call for any issue a rep was always there to help. Being both nice and completely professional. With all they have done I recently enrolled my 2 new Boston Terriors into the program. I just had to put my Dane down due to age and health issues and they are being very helpful and understanding.