Prompt attention to my claim

Out of 10

I always get a fast response on my claims. However, I am having trouble with my Vet's office filing my claims and the necessary information concerning my Jack's treatment. I received my reimbursement right away for my wellness claim, but the office did not forward his medical records which caused me to lose my reimbursement for some allergy meds he was prescribed. I may be looking for a new Vet that will accommodate my needs.

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yearly check up
Claim Amount
$100 - $500

Chinese Crested Dog

Age of Pet
1 - 8

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