We had to take our 1 year old puppy to the ER for some minor vomiting, which was caused by a blockage in his intestines. Two vet visits and $1000 later, the doctors were able to help our puppy. Our claims were filed within 2 days, and that same week, we received our checks. It was great knowing that we had PetPlan there to cover our expenses in such a timely fashion. I would recommend them to anyone!! Thanks PetPlan!