Healthy Paws has been great for us. I got it when my two cats were kittens and the process for getting claims processed is incredibly easy and clear. They helped us out with some incredibly expensive end of life care for one cat that was a result of surprise event and that freed us up to focus on whether the medical care was the right choice for the cat to limit his pain without worrying about bills. Healthy Paws customer service is excellent. I wish health insurance for people was this good.