So pleased with the quality of customer service

Out of 10

I purchased pet insurance with Healthy Paws a couple years ago. Having always has pets, I never had pet insurance. Only after losing 2 pets did I see the benefits of having pet insurance. I have never had to file a claim til recently and it was so easy. The phone app makes it so quick and easy, it literally took a matter of minutes to complete. Within a week, the reimbursement was mailed to me - that time included them verifying with the doctor, etc... They even checked up to see how my dog was doing which was very thoughtful.

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Claim Amount

Siberian Husky

Age of Pet
Over 8 years

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