I did tons of research on pet insurance before choosing Healthy Paws, and I don't regret it one bit. My doggy got sick and I had to take him to the ER. Luckily he is better and I didn't have to even worry about costs, just his well-being. I submitted a claim after he was discharged and they processed it in a matter of 2 days!! On top of that, they reached out personally to check on how my dog was doing. They have amazing customer service and you can see they care about their customers. So as you can see, my experience with them has been amazing and they have exceeded all expectations.