I've been going through a very difficult time with my young Frenchie. However, Petplan has been wonderful each time I've contacted them. I've always been met with kindness, patience, and genuine empathy. Simply being given the opportunity to talk about my situation, without feeling rushed, has been such a blessing.
Daniel, in particular, went the extra mile and called me the next day to check up on me, let me know he looked further into my situation, and then explained my options.
Thank you for being so kind and helpful.