excellent service

10
Out of 10

our poor bernese mountain pup broke her toe on christmas day of 2010. never in a million years would my husband and i have imagined how the next 6 weeks of our lives would be effected. everything started out just fine..."keep a splint on for 6 weeks and she will be all healed" said the vet. well, after almost daily trips to the vet because our pup refused to leave her splint alone...the bills added up and our pup now had more problems. due to the fact our pup wouldn't leave her dressing alone, she developed pressure sores and infection after infection. we tried everything and anything...pain medication, sedatives, big plastic lamp shade collars and inflatable collars and the medication didn't touch our energetic lil girl and the collars all fell victim to chewing. eventually our lil baby healed but it was a long road that drained our wallets. thankfully we were able to be reimbursed about a third of what we paid out of pocket. i simply submitted the vet bills and embrace literally took care of everything...easiest and most customer friendly system. laura b. and carrie h. took care of the claim for us so we didn't have to do anything except wait for a check...and now they will be waiting for more bills because bessie broke her toe again 3 weeks ago

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Injury/illness
broken toe
Claim Amount
$500 - $1000
Breed

Bernese Mountain Dog

Age of Pet
Under a year

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