I cannot be more satisfied with PetPlan. My fiancé and I got our puppy in May and immediately purchased insurance for him. After hearing many horror stories from friends about the expensive Vet bills they incurred, I wanted to make sure I never had to sacrifice my pet's health due to financial reasons. When a problem that at first appeared to be an issue with my yorkie's transition to adult food turned more serious, we had to decide if he should get an operation to clear a potential blockage. The problem ended up being a twisted spleen and it had to be removed. This situation was already extremely scary and emotional. The only thing that made it better is that we knew we would be able to get the urgent care that our beloved dog, Drake, needed and not incur a huge debt. I filed the claim a day after surgery and received reimbursment in less than two weeks! I cannot express how relieved and happy we are. Pet plan made a horrible situation so much easier. As for Drake, he is back to his sweet cuddly self.