Outstanding customer service

10
Out of 10

This was the first year we had pet insurance on our dog. Our Golden had some problems with an ear infection and dermatitis resulting from a food allergy. Embrace handled the resulting claims very efficiently and kept us fully informed on the status of the claims via email. Their overall customer service (from issuing and renewing the policy to claims processing) has been outstanding.

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Injury/illness

Ear Problem

Skin problem

sore leg
Claim Amount
$100 - $500
Breed

Golden Retriever

Age of Pet
1 - 8

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