My golden retriever Sadie, now 9 yrs. old, has had her Petshealth policy since she was a pup. The company has changed hands a few times and was not always reliable. Since it's current ownership has taken the plan under its wing, this insurance policy has more than lived up to its promises. I love this health insurance! Claims are processed promptly and the customer service is awesome. They are patient and knowledgeable, taking all the time in the world to answer any questions I might have about Sadie's health and how it relates to my policy. I have complete peace of mind, knowing that I can count on Sadie's health insurance to give us all the options we could ever want as move into the final third of her life.