After our Maine Coon cat Rosco ate a paper towel (resulting in surgery for him and nearly $5,000 in veterinary bills for us), we purchased pet insurance for the first time. For a fleeting moment, we considered not purchasing coverage for our younger kitten, Boodle. After all, Boodle is such a good boy and never gets into any trouble! Fortunately, sound judgment prevailed and we purchased insurance for both Rosco and Boodle. Six months later, Boodle had to undergo the same surgery – he had an impacted hairball in his small intestine! It was a fluke situation that we could not have prevented – or predicted. Without Petplan, a bad situation would have been much worse – we would not have been able to afford another $4,000 – 5,000 in veterinary bills! Thank heaven for Petplan! Having insurance meant that we could make sound decisions about our Boodle's care and focus on his repair and recovery. He's now home and fully recovered, and we are all so very happy.
Since the moment I enrolled in Petplan, I was impressed with the excellent customer service and kindness with which we were treated. The website is so easy to navigate and has all the information we need at our fingertips. Customer service reps have always been informative and professional. Our claim was processed promptly and without difficulty. We are so happy that we chose Petplan to cover Rosco and Boodle and are recommending Petplan to all our animal-loving friends!
Sonya Shiflet and Robert Hakalski