My wife did a lot of research, and after days of this, we called PetPlan. We spoke to Suzanne Metzger, and were so happy we did! She explained all the terms and conditions, and we bought a policy.
Not even a year into it, our dog was diagnosed with Irritable Bowell Disease. PetPlan and Suzanne made the claim process very quick and easy and we had a check in a very reasonable amount of time. We highly recoomend PetPlan and have sent many friends and coworkers over to them without hesititaion. To our knowledge, PetPlan is the only pet insurance company that insures your pet for life.
Again, we wholeheartedly reccomnend PetPlan and our agent, Suzanne Metzger. I am sure their other agents are fine too, but I can personally attest that Suzanne has gone above an beyond for us!