Very Unhappy With This Insurance!

Out of 10

I went thru so much red tape with them! I had their BEST (which, of course means their MOST EXPENSIVE) plan and they gave me a hard time EVERY time I used it!! I had to go back to my vet REPEATEDLY for him to fill out paperwork to their standards! They told me they lost paperwork I sent in! They ALWAYS found a reason NOT to pay! Always! But then they'd send me an apology letter! Meanwhile I was spending over five hundred dollars a year! Ugh!! Never got ONE penny from them! I was told by another dog owner that they were good with payment if the dog was in an accident!? What?! Then why proclaim to cover the regular check ups and illnesses? WHY? Oh, for more money!!! Stay far away from this company! I honestly feel like they scammed me out of my money! I'll never insure with them again!

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