I was just denied my claim for a UTI/Urinary obstruction. I purchased the policy only because they specifically told me that the UTI would absolutely be covered even though my cat has had one before. This is apparently not true. They lied to me and i will be cancelling my policy and NOT recommending Sheltercare to anyone. If your animal has had ANY preexisting conditions they WILL not cover it!!!! Dont be fooled like i was, it took them 20 business days for them to even tell me i wasnt getting back anything! They should be proud!
Age of Pet