I took my dog to the ER last week for a liver problem that ended up costing about $1400 all said and done. Being so close to Christmas, I didn't think I would be able to purchase any Christmas presents for my family. I filed the claim with Pets Best, and I literally got my reimbursement 3 days later! I coulnd't be happier with this company. They never deny any of my claims, and are very fast with reimbursements. And most importantly, Christmas will be extra special with my dog Rascal being healthy, and being able to buy gifts for my family. Thank you again Pets Best, and I will reccomend you to friends and family!!