Very Happy Customer

10
Out of 10

I'd like to take the time to express my satisfaction with my recent claim submittal and the dealings with Purinacare. I'm the proud owner of a 1 1/2 year old female Bullmastiff who was diagnosed with double cruciate ligament tears, being as young as she is we decided to venture into a place we never thought about going,which was pet insurance. After spending about two weeks researching different companies who stated either they are breed specific or some odd stipulations regarding coverage I decided to go with Purinacare. A few months later we got the news about having to have surgery to repair the knees. I can't express enough the ease and comfort in submitting my claim, fast responses and reminders,even when I forgot to get papers faxed from my local vet the people at Purinacare took matters into there own hands and called the vets office themselves to retreive the necessary records. What else could I ask for? Needless to say, we've been extremely happy and will continue to be loyal Purinacare customers for a long time to come.

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