After much research and discussion, my family made the decision to purchase PurinaCare insurance on 3 of our active dogs. We fully believe we made the right decision. Our little Aussie needed surgery for a luxating patella - a $1300 expense. Having PurinaCare made the decision to go forward with the surgery a simple one. Friendly and knowledgeable PurinaCare representatives answered all of my pre-surgery questions thoroughly and with patience. The surgery went smoothly and so did my claim with PurinaCare. I received the reimbursement check in less than 10 days of submitting my receipts. The claims process was easy and I was reimbursed quickly. I have recommended PurinaCare to my all of my "dog" friends. The monthly premium is money well spent.