Out of 10

I initially reviewed Pets Best as poor and related the several things that had gone wrong with my initial claim which had been declined. However, Pets Best Customer Service suggested that I resubmit the claim. I did so, and they processed it amazingly quickly. I received exactly the amount that I was expecting.
I am most favorably impressed and very glad that I have Pets Best. Especially, I appreciate their customer service. It is easy to reach a real person via phone. I also really appreciate being able to monitor what is happening with my claim online.

This has been my first experience with pet insurance, and I am delighted that it has worked out.

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