Our active one and a half year old dog, Joey, suddenly began limping after playing at the park. A vet visit, diagnostic tests and then a consult with a surgeon confirmed bilateral elbow dysplasia. This was completely unexpected, and additional treatment (CT Scan, possible surgery) will cost several thousand dollars.As anyone may imagine, this has been and is very stressful news. However, we have been thrilled with the prompt, efficient, professional and friendly service we have received from Healthy Paws. Submitting a claim was so easy, and we received reimbursement within one week! On top of that, our questions about coverage were answered right away and we were told that Healthy Paws would, in fact cover any further tests or surgery needed. We can't say what a relief this is, so that Joey can get the treatment he needs. Thank you, Healthy Paws!