This is our first experience with pet insurance, and I must say we will never be without it again! At only two years old, our yellow lab Molly started experiencing medical problems with constant UTIs and leaking urine. After a long go-round of doctors and tests, she was diagnosed with two ectopic ureters that required surgery. We were so thankful to know we could give Molly the medical care she needs and deserves because Embrace was there to help us the whole way. The bills to identify and resolve the problem (including a week long hospital stay, due to post-surgery complications) stacked up to over $7,000. Embrace came to the rescue with nearly $5,000 in refunds! They were a pleasure to work with, and although an error was made that caused a refund to be substantially less than what should have been covered, they immediately acted on my appeal and issued the remainder of the refund. Embracers are always pleasant and helpful, and keep in contact each step of the way so you know every claim is getting the attention it needs. I've recommended Embrace to all our friends and family, and can guarantee any pet we ever have will be covered!