pets best is the worst pet insurance

Out of 10

i have had problems from the very beginning, i was not given the rates i was quoted, the rates charged were much higher. they did not tell me that the deductible is per incident. so if you have several things that you are seeing the vet for in 1 visit, you could be charged several deductibles and not get anything back. there did not cover heartguard on my 2 pets, said they did not know the registered name of heartguard was the same is a mess and i cant wait to leave as soon as possible. i have already moved 1 pet to another insurance company.

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Claim Amount
$100 - $500

Miniature Schnauzer

Age of Pet
Under a year

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Posted: 08/25/2011

Hi there, Pets Best Insurance honors quotes for 60 days, and even after that you wouldn’t likely see a change in price unless you moved to a different state or inquired about insuring a different pet. We offer three different plan levels and a variety of deductible options so pet owners can find a plan that fits their budgets – and most find they can get great coverage for less than $1 per day.
We do our best to communicate that our deductibles are per-incident, and you can find details on our deductibles on our Plan Information page, in the quote and enrollment process on our website and in the Welcome Email series we send to new policyholders. The benefit to per-incident deductibles is that you only have to meet the deductible once per issue, even if treatment and follow-up visits span multiple months or policy years.

Pets Best Insurance plans cover accidents and illnesses, and for routine care coverage, you can add BestWellness to your plan. This will help pay for things like dental cleanings, spay/neuter, heartworm medications and other expected expenses.

Posted: 03/25/2013

I have been a policy holder from 3/2009 and this year 2/2013 when my policy was renewed the policy went from 54.33 dollar to 170.dollars all because my pet"s age was 10 years. After working with you company and advice I changed my deductible and lower my reinbursment But now It is a new policy and any passed claims and illness will not be covered! But even with the email I was sent that stated i would not experience any laps in coverage which is not true and not what happened which is what happen to pet that reach 10 plus years