I really can't say enough about how great VPI was when my dog had spinal surgery. he ruptured a disc, and started to lose feeling and control of his hind legs. it was such a stressful situation -- getting diagnosed, waiting for the CT scans, waiting for surgery.<P> after all of this stress, I couldn't believe how quickly vpi processed my claim. the reimbursement was more than I expected. I was so pleased. <p> VPI really came through for me. I am a customer for life!