After my cat suffered through a urinary tract blockage and infection two years ago, leaving me with $1600 in veterinary bills, I decided to purchase ASPCA pet insurance with continuing care. Recently, my cat was diagnosed with hyperthyroidism. I file my claims via e-mail for bloodwork, examinations, and prescriptions related to the illness and have found it really easy to work with ASPCA. I receive a confirmation e-mail, claim status updates, and the reimbursement checks are always mailed to me in a reasonable amount of time. Initially I was worried about dealing with pet insurance, but I now feel that it was worthwhile and it gives me a sense of security with regard to my cat's health. I will continue to utilize ASPCA pet insurance for my future pets.