I have had VPI since my Italian Spinone was about a year old and she is almost 7. Last summer I added a dog we rescued to my policy because I was so happy with VPI. Claims are fast and easy and the folks I've spoken with are so nice and helpful. The reimbusements are very fair in my opinion. A couple of months after adding our rescue dog to our policy, she had a cancerous lump removed. The discovery was totally unexpected but thanks to VPI, we were reimbursed about half of the cost of the surgery to remove the growth and the lab tests to figure out what we were dealing with. I would not have a pet without pet insurance and VPI is the best in my opinion!